frequently asked questions✌️
What Is Your Return Policy?
You can easily return your order within 14 days, and we will refund your purchase amount as long as the product is in its original condition.
When Will I Receive My Order?
Your order will be processed within 1–2 business days and shipped to you with a DHL tracking number. Depending on your location, you should receive your order within 3–5 days.
What Are Your Products Made From?
Our products are sourced and manufactured by Build Your Brand, then refined, customized, and shipped from Germany.
How Much Is Shipping?
Shipping costs range between €5–15 depending on the country. We also offer free shipping on orders over €100.
